.conversation-detail-page{width:100%;max-width:1112px;margin:0 auto;padding:20px 32px 70px}
.detail-layout{display:grid;grid-template-columns:minmax(0,1fr) 250px;gap:16px;align-items:start}
.conversation-detail-main{height:612px;display:flex;flex-direction:column;overflow:hidden}
.detail-history-head{height:56px;flex:none;padding:0 16px;display:flex;align-items:center;justify-content:space-between;gap:12px;border-bottom:1px solid #e5e5e5}
.detail-history-head strong{font-size:13px}
.detail-history-actions{display:flex;align-items:center;gap:8px}
.detail-history-actions .btn{font-size:12px;min-height:29px;padding:4px 12px}
.detail-history-scroll{height:486px;overflow-y:auto;overflow-x:hidden;padding:12px 16px 0;scrollbar-width:thin;scrollbar-color:#c2c2c2 transparent}
.detail-message{display:flex;gap:8px;margin:0 0 17px;max-width:100%;font-size:13px;line-height:20px}
.detail-message.ai,.detail-message.staff{justify-content:flex-start}
.detail-message.customer{justify-content:flex-end;margin-top:18px;margin-bottom:18px}
.detail-message-avatar{width:32px;height:32px;border-radius:50%;display:grid;place-items:center;flex:none;background:#397df2;color:#fff;font-size:15px}
.detail-message-content{max-width:min(475px,calc(100% - 40px));min-width:0;flex:1}
.detail-message-bubble{padding:12px;border-radius:12px;background:#397df2;color:#fff;overflow-wrap:anywhere}
.detail-message-bubble a{color:inherit;font-weight:700;text-decoration:underline}
.detail-message.customer .detail-message-content{flex:0 1 auto;max-width:75%}
.detail-message.customer .detail-message-bubble{background:#f5f5f5;color:#333}
.detail-message-meta{height:24px;display:flex;align-items:center;gap:16px;color:#666;font-size:12px;white-space:nowrap}
.detail-message-meta a{color:#222;text-decoration:none;font-weight:600}
.detail-message-meta a:hover{text-decoration:underline}
.detail-message-check{margin-left:auto;color:#347cf6;display:flex;align-items:center}
.detail-message-check svg{width:20px;height:20px}
.detail-message-time{text-align:right;color:#999;font-size:12px;margin-top:7px}
.detail-composer{height:70px;flex:none;border-top:1px solid #e7e7e7;padding:12px 16px 14px;display:flex;align-items:flex-start;gap:8px;position:relative}
.detail-composer textarea{display:block;height:40px;min-width:0;min-height:40px;max-height:120px;resize:none;flex:1;border:0;outline:none;background:transparent;padding:1px 0;color:#333;font-size:13px;line-height:20px}
.detail-composer textarea::placeholder{color:#555;opacity:1}
.detail-attach{width:32px;height:32px;margin-top:4px;display:grid;place-items:center;border:0;background:transparent;color:#111;border-radius:6px;flex:none}
.detail-attach:hover{background:#f4f4f4}
.detail-attach img{display:block;width:20px;height:20px;pointer-events:none}
.detail-send{height:28px;min-height:28px;margin-top:6px;font-size:12px;padding:3px 12px}
.detail-attachment-preview{position:absolute;left:16px;right:16px;bottom:70px;padding:8px;background:#f7f7f7;border:1px solid #ddd;border-radius:8px;font-size:12px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.convo-staff-composer{flex:none;border-top:1px solid #e7e7e7}
.convo-staff-composer .detail-composer{border-top:0}
.convo-staff-composer>label{display:flex;align-items:center;gap:8px;padding:0 16px 12px;font-size:13px}
.convo-staff-composer>label input{margin:0;width:16px;height:16px;accent-color:#303030}
.staff-file-list{display:flex;flex-wrap:wrap;gap:6px;list-style:none;padding:0 16px;margin:0 0 10px}
.staff-file-list li{display:flex;align-items:center;gap:4px;max-width:100%;background:#f1f1f1;border-radius:6px;padding:2px 6px}
.staff-file-list span{min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.staff-file-list button{background:none;border:0}
.staff-file-thumbnail{width:40px;height:40px;object-fit:cover;border-radius:4px}
.message-attachment-link{display:block;max-width:100%;width:fit-content}
.message-attachment-link:not(:first-child){margin-top:8px}
.member-shell .message-bubble .message-attachment-card{display:block;width:280px;max-width:100%;overflow:hidden;background:#fff;color:#202124;border:1px solid #dedede;border-radius:10px;text-decoration:none}
.message-attachment-card:not(:first-child){margin-top:8px}
.message-attachment-preview{display:grid;place-items:center;height:160px;background:#f4f4f4}
.message-attachment-preview .message-attachment{width:100%;height:100%;min-height:0;border-radius:0}
.message-attachment-footer{display:flex;align-items:center;gap:10px;padding:9px 12px;line-height:17px}
.member-shell .message-bubble .message-attachment-footer{color:inherit;text-decoration:none}
.message-attachment-card a:focus-visible{outline:2px solid #2763b9;outline-offset:-2px}
.message-attachment-footer>svg{width:17px;height:17px;flex:none}
.message-attachment-footer>span{min-width:0}
.message-attachment-name,.message-attachment-size{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.message-attachment-size{font-size:12px;color:#555}
.detail-ai-status{height:70px;flex:none;border-top:1px solid #e7e7e7;display:grid;place-items:center;font-size:12px}
.detail-sidebar{display:flex;flex-direction:column;gap:16px}
.detail-sidebar .convo-detail-card{width:250px;margin:0}
.detail-sidebar .convo-customer-card{height:160px;padding:16px}
.detail-insights{min-height:104px}
.detail-insights p{margin:15px 0 4px;color:#666}
.detail-share{min-height:92px}
.detail-share-field{margin-top:12px;min-height:32px;padding:0 6px 0 12px;border-radius:7px;background:#f6f6f6;display:flex;align-items:center;gap:6px}
.detail-share-field span{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;flex:1;font-size:13px}
.detail-share-field button{border:0;background:none;display:grid;place-items:center;width:24px;height:24px;padding:0;color:#5c6470}
.detail-share-field button svg{width:18px;height:18px;fill:currentColor}
@media(max-width:900px){.conversation-detail-page{padding:18px 16px 70px}.detail-layout{grid-template-columns:minmax(0,1fr) 230px}.detail-sidebar .convo-detail-card{width:230px}}
@media(max-width:700px){.detail-layout{grid-template-columns:1fr}.detail-sidebar{display:none}.conversation-detail-main{height:calc(100vh - 150px);min-height:440px}.detail-history-scroll{height:auto;flex:1}.detail-history-head{gap:4px;padding:0 10px}.detail-history-actions{gap:4px}.detail-history-actions .btn{padding:4px 6px;font-size:11px}}